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Conditions

  • Prices incl. VAT.

  • No commitment.

  • Satisfied or refunded: Orange Home Box is refunded in case of dissatisfaction (except during promotional campaigns), and only if the equipment is returned in its box within 14 days after purchase. Commitment ends with the restitution of the hardware. Only one refund per bank account and per household.

  • 4G+ or 5G speed for Orange Home Box is reduced after the monthly limit of 200GB. After that, customers can continue to use mobile Internet within Luxembourg, at reduced speed of 512Kb/s, with no limitations and no extra charge. Speed Refill: you can return to your initial speed at any time by sending "speed" in the messaging section of "My Airbox" application. To do this, connect your phone to your Homebox via Wi-Fi. You can also make a Speed Refill from your online Customer Area. Price: €25.