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Contact us

I am an individual

Customer care
A question about your offer, your invoice?

Our customer service is open from Monday to Friday from 8am to 8pm and on Saturday from 8am to 5pm. Please contact us:

- From Luxembourg: 800 61 606

- From abroad: +352 661 061 606

- By email: clients@orangeluxembourg.lu

- By mail: Orange Communications Luxembourg SA | Customer Service | 8 rue des Mérovingiens | L-8070 Bertrange

Or fill this form
Need advice to choose a new plan?

Contact our expert team who will help you choose an offer or a device adapted to your needs.

- By email: telesales@orangeluxembourg.lu

- Via our chat: at the bottom right of your screen

Contact us
#OrangeWithYou services

For a call by video or phone, a request for home delivery, for the repair of your smartphone or for support.

Orange Video Shopping

In pictures, it is sometimes difficult to determine the size of a product or its colours. With Orange Video Shopping, our experts answer your questions live via video call. Everything can be done virtually now!

Orange Call Shopping

We also offer you the possibility to ask all your questions orally. Here as well, all our contracts are signed virtually. No need to go anywhere!

Orange Support

Orange Support is your guarantee of a responsive technical service. A problem with your connection? We are here for you!

Orange Delivery

You are too busy? You don't have time to go to a shop? Then the shop comes to you! We deliver your order in 48 hours in Luxembourg

Come to our shops

Orange has 10 shops throughout Luxembourg. Our advisors can answer all your questions and help you choose an offer that meets your needs.

Find a shop
And on social media

Follow us everywhere so you don't miss any news. You can also send us a private message on Facebook and Instagram with your customer number. We'll get back to you as soon as possible.

I am a professional

For more information on our business offers, please contact us from Monday to Friday, 9am to 6pm.

Contact our account managers

- By phone: +352 27 888 288

- By email: corporate@orangeluxembourg.lu

- By mail: Orange Communications Luxembourg SA | Customer Service | 8 rue des Mérovingiens | L-8070 Bertrange

Or fill this form

I want to be sponsored

Orange supports many sporting and cultural events in Luxembourg. You are organizing an event or you want to be sponsored? Learn more by clicking here: