Mobile Plans

Mobile offers conditions

Prices incl. VAT. 1 unit = 1 minute = 1 SMS. Out of bundle Internet usage: €0.06/MB. Out of bundle SMS: €0.0702. Out-of-bundle calls: €0.22 per minute. MMS within Luxembourg are charged €0.2223. While roaming, data consumption depending on MMS size will be charged in addition to the MMS fee. For 100% Win and BeUnlimited: 24-month commitment (when purchasing a mobile phone) or no commitment (when not purchasing a mobile phone). For Access+ and Hello: no commitment. For BeUnlimited: 250GB of unlimited mobile Internet, then maximum speed of 512Kbit/s. For unlimited mobile Internet, data consumption may be subject to a Fair Use Policy from Orange. To prevent any abuse of usage, Orange reserves the right - after notifying the customer - to restrict access to the network, or even to suspend the line in the case of a repeated offence. Uses considered as abusive are connections blocking the bandwidth, excessive consumption via equipment other than a mobile phone, etc. All plans are subject to a Reasonable Network Usage Policy to ensure network availability and quality for all. It is set at 1000 units for 100% Win and 3000 units for BeUnlimited. Orange Tranquillity is valid in Luxembourg for Orange customers. A mobile phone will be loaned for a maximum of one month, with an equivalent operating system and excluding personal data. Orange Tranquillity is only applicable in case of a breakdown. Repair will be carried out by Orange. Limit of 2 repairs per year. Roaming calls to special numbers (0800, 0900...) and short numbers are not included and will be charged at the costs defined by the providers of these numbers. Costs may incur even if the special number is free in the origin country. Orange Wednesdays conditions. Countries or territories included in Roaming Pass. Find all our International and Roaming rates. The Orange Network.

Reduced VAT

The prices on our website are shown with a 17% VAT (mobile plans, internet and prepaid communications). Until 31/12/23, VAT is discounted to 16%. This discount will be applied directly on all your 2023 invoices.

Our TV services are not affected by this reduced VAT as they already have a reduced VAT rate of 3%.