Because your satisfaction is our top priority, we put all our expertise and network at your service to support you every day, with confidence and simplicity
Orange is the number one operator in recommendation score in Luxembourg according to a study carried out by Dynata and Kantar UK for Orange in the second half of 2025 on a sample of 593 customers.
Traveling abroad? Use your plan with confidence
We support you across Europe, in the US and beyond.
Destinations outside your plan? Choose the Hello eSIM app
If your travel destination is not included in your plan, select a Travel eSIM in just 3 clicks with the Hello eSIM app to use your smartphone abroad without worrying about extra costs.
We love you, we spoil you. With Orange Thank You, enjoy exclusive discounts and gifts all year round. Every Wednesday, you also get two movie tickets for the price of one in all Kinepolis Luxembourg cinemas.
Upgrade your experience
Options tailored to your lifestyle
Blocked plan
€2/month
No more surprises on your bill—you now have full control over your usage.
Orange Insurance
from €12/month
Breakage theft breakdown Orange insurance supports you and provides peace of mind and security.
Roaming Passes
from €9 to €29
For anyone who wants to use their mobile phone abroad while keeping an eye on their data usage
Frequent Asked Questions and Terms
Everything you need to know about usage, roaming and commitments
What are the out-of-bundle rates (calls, texts, internet)?
1 unit = 1 minute = 1 SMS.
Out of bundle Internet usage: €0.06/MB.
Out of bundle SMS: €0.0702.
Out-of-bundle calls: €0.2223 per minute.
MMS within Luxembourg are charged €0.2223. While roaming, data consumption depending on MMS size will be charged in addition to the MMS fee.
What are the conditions for mobile Internet usage?
Unlimited in Luxembourg, Europe, and the USA in 5G (wherever 5G is available). After 250 GB per month, speed is reduced to 512 Kb/s, but usage remains free.
Is there a contract or usage limit?
There is no commitment unless you choose to purchase a phone with your subscription. Fair usage policy limits usage to ensure network quality: 3000 units for 100% Win, 3000 for BeUnlimited, 6000 for Boom.
What is Orange Tranquillity?
Orange Tranquillity is a phone loan service for repairs, available in Luxembourg for Orange customers, with a maximum of 2 repairs per year, excluding personal data.
Additional terms & conditions
Roaming calls to special numbers (0800, 0900...) and short numbers are not included and will be charged at the costs defined by the providers of these numbers. Costs may incur even if the special number is free in the origin country.