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Customer care
A question about your offer, your invoice?

Our customer service is open from Monday to Friday from 8am to 8pm and on Saturday from 8am to 5pm. Please contact us:

- From Luxembourg: 800 61 606

- From abroad: +352 661 061 606

- By WhatsApp: +352 661 888 222

- By email: clients@orangeluxembourg.lu

- By mail: Orange Communications Luxembourg SA | Customer Service | 8 rue des Mérovingiens | L-8070 Bertrange

Or fill this form
Need advice to choose a new plan?

Contact our expert team who will help you choose an offer or a device adapted to your needs.

- By email: telesales@orangeluxembourg.lu

- By WhatsApp: +352 661 888 222

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Our shops
Orange shops in Luxembourg

Orange has 8 shops throughout Luxembourg. Our shop-advisors will answer all your questions in Luxembourg City at Kirchberg, Place d'Armes, Cloche d'Or, Belle-Etoile. But also in Belval, Differdange, Esch-Sur-Alzette and Ettelbrück.

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Orange on social media

Follow us everywhere so you don't miss any news. You can also send us a private message on Facebook and Instagram with your customer number. We'll get back to you as soon as possible.

What Orange customers say

Rayen sur Google
Rayen via Google

I'm very satisfied with the Orange Kirchberg service every time I go there I'm well served with absolute courtesy and patience. Thank you to the whole team and especially to the agent 'Bilal' who solved my problem today.

Anonymous via WhatsApp
Anonymous via WhatsApp

The service was carried out quickly and efficiently. Pauline was very helpful and tried to suggest the best solutions. Thank you

Maud Google Review
Maud via Google

Great customer contact. Change of phone from A to Z. All in good humour. Many thanks Alexandre.

Avis Google Silvia
Silvia via Google

The Esch shop team is excellent, professional, friendly, attentive and very efficient. And there's a great atmosphere between the team members, which makes customers feel very comfortable.

Anonymous via WhatsApp
Anonymous via WhatsApp

Very efficient resolution of my eSIM activation issue. Thank you for the kind assistance provided via chat.

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I am a professional

For more information on our business offers, please contact us from Monday to Friday, 9am to 6pm.

Contact our account managers

- By phone: +352 27 888 288

- By email: corporate@orangeluxembourg.lu

- By mail: Orange Communications Luxembourg SA | Customer Service | 8 rue des Mérovingiens | L-8070 Bertrange

Or fill this form

I want to be sponsored

Orange supports many sporting and cultural events in Luxembourg. You are organizing an event or you want to be sponsored? Learn more by clicking here: