How to stay connected while traveling?
April 29th, 2025 - 1:00pm
Summer is approaching, bringing with it the public holidays of May and long weekends. Whether you are going abroad or staying in Luxembourg, keeping your smartphone handy has become essential for staying in touch with loved ones and capturing precious moments. However, to avoid unpleasant surprises on your invoices, it's crucial to take a few precautions.
Check your mobile plan before travelling abroad
Before you leave, take a few minutes to review the terms of use for your international plan. Rates can vary significantly from one country to another, even within the same continent.
As soon as you leave the national territory, additional charges may apply depending on your destination. To avoid any unpleasant surprises, visit our website in the Mobile Plans section (link to all plans page) to check the rates applicable in your destination country.
Go for roaming options before you trip
To avoid excessive billing, consider subscribing to a roaming option tailored to your destination and your intended usage. These options may offer you additional mobile data at advantageous rates, allowing you to browse online confidently. Just make sure not to exceed your plan limits to avoid incurring extra charges.
With a Roaming Pass, you benefit from preferential pricing on these communications:
500MB, 1GB, or 3GB from over 60 destinations worldwide;
Units are only deducted for communications made to and from pass zone countries. A call from a pass zone country to Europe/Luxembourg will be charged;
Valid for 10 days.
More tips for avoiding charges on your mobile plan
When travelling, remember to deactivate mobile data on your smartphone to avoid roaming charges, especially when crossing borders or at sea: charges can be high.
Use Wi-Fi whenever possible to reduce your data consumption.
Before you leave, make sure you download your favourite audiovisual content so you can watch it offline while you're travelling or relaxing. This will help you avoid unnecessary mobile data consumption and still have a pleasant journey.
Outside Europe, voicemails left on your smartphone are considered as incoming calls and listening to them as outgoing calls. To avoid these extra costs, cancel call forwarding on your answering machine by typing ##002# via the phone app. You can also deactivate your voicemail in your phone settings.
Use Messaging Apps Instead of SMS. Opt for apps like WhatsApp, Messenger, or Telegram when connected to Wi-Fi, rather than sending traditional SMS/MMS, which may incur per-message charges outside of Europe.
Consider an eSIM if You’re Staying Long-Term. If you are traveling for several weeks, an eSIM can be more economical. It allows you to take advantage of local rates for calls and data. At Orange Luxembourg, all our plans are available in eSIM.
For more information, contact us directly on WhatApp on +352 661 888 222 or talk to our sales team in the shop.
The benefits of being an Orange customer
European travelers have excellent news with Orange: roaming charges are included in the plans for European Union countries. Enjoy your mobile plan for calls, SMS, and surfing in 4G or 5G at no extra cost. 5G is available in several European countries. Be careful not to exceed your usual plan to avoid additional charges, especially in Luxembourg. For complete peace of mind, opt for the BeUnlimited plan, allowing unlimited communications and surfing in Luxembourg, Europe, and the United States, with no commitment.
Top apps to use when travelling
Download these apps that can be useful for most travelers:
Google Maps
WhatsApp
Waze
GetYourGuide
Airbnb
TripIt
Packr
Polarsteps
You are now ready for your vacations!