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App Hello eSIM

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Purchase your mobile plans directly within the app

🔸 No commitment mobile plans

🔸 Prepaid eSIMs

🔸 Top-ups

Up to 8 eSIMs on your smartphone (from any provider)

🔸 You choose which number to call or surf with, regardless of your Mobile operator.

🔸 Easily switch between your personal and professional numbers.

🔸 Outside the EU, you can easily use a local SIM card.

Install your Travel eSIM in 3 clicks

  1. Purchase: Choose your destination and plan, whether you're already an Orange customer or not.

  2. Install: Add the eSIM to your phone in just a few seconds.

  3. Enjoy: Start using your plan immediately and recharge at any time.

Discover Travel

Quickly access your Customer Space

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Purchase your no-contract mobile plans directly within our app. You can also buy a prepaid eSIM and top up your balance. Remember, your smartphone allows you to use up to 8 eSIMs regardless of your mobile operator. Easily manage your numbers by switching between your private, professional, or travel lines. Change plans according to your needs. When outside the EU with Travel, you will use a local eSIM. Simply select your destination, install the eSIM in a few seconds, and start enjoying your plan immediately, while conveniently accessing your customer space for simplified management of all your mobile offers. The Hello eSIM app is available on the App Store for iOS and on Google Play for Android.

Question ?

  • What is an eSIM?

    An eSIM (embedded SIM) is a digital SIM card integrated directly into your phone. It allows you to activate a mobile plan without needing to insert a physical SIM card.

  • Can I subscribe to a mobile plan directly from the app?

    Yes, you can subscribe to a mobile plan directly through the app in just a few simple steps.

  • Can I purchase a prepaid eSIM through the app?

    Yes, the app allows you to buy a prepaid eSIM for instant connectivity wherever you are.

  • Can I recharge my prepaid card via the app?

    Yes, you can easily recharge your prepaid card at any time directly from the app.

  • What are the benefits of an eSIM?

    The eSIM offers many advantages: 

    • Quick and easy activation, no physical card needed 

    • Manage multiple plans on a single device 

    • Ideal for travel or switching operators without hassle 

    • Reduced risk of losing or damaging a physical SIM card 

  • Should I disable roaming?

    Yes, you need to disable roaming on your main SIM or eSIM so that it is not used when you arrive in the destination country.

  • Should I disable data roaming?

    No, it is not necessary to disable data roaming to use your eSIM.