About Orange Luxembourg
Orange Luxembourg is one of the key players in the telecommunications industry in Luxembourg. The company offers prepaid mobile and subscription plans as well as a multitude of other innovative telecom services to individuals.
Orange also offers ultra high-speed internet services through fiber optics and cable network in Luxembourg as well as a TV service with more than 100 Luxembourgish and international channels in high definition.
For businesses and start-ups, Orange provides mobile and landline telephony services, as well as ultra high-speed internet. As a true integrated communications operator, it offers a broad portfolio of connectivity and mobility services, including offerings based on big data, AI, cyberdefense and the Internet of Things (IoT).
A presence throughout the country
Orange is a Luxembourgish operator that benefits from the strength of the Orange group and provides telecommunications services, including mobile, fixed, Internet, and TV. The operator has and develops its own mobile and fixed networks in Luxembourg.
150 employees of various nationalities work daily to serve and satisfy customers at the Orange headquarters located in Bertrange. Orange is present in Luxembourg with numerous shops spread across the territory and a website that allows for online ordering. Orange welcomes customers in 5 languages: Luxembourgish, French, English, German, and Portuguese. The operator offers customer service via WhatsApp and technical support through video assistance.
The strength of a European group
298 million customers across 26 countries
In a constantly changing world, our Group remains strong.
Our ambition is to build a more efficient, responsible, and inclusive future for telecommunications. With our strategic plan, we are on track to shape the future—On track to Lead the Future.
In 2023, our success relies on several essential pillars:
The reliability and resilience of our infrastructures.
Our strong local presence.
A sustainable business model.
Rigorous financial management.
A daily commitment to providing the best quality of service to our customers.
This growth dynamic is driven by the execution strength of the women and men in our Group. Together, we create economic, environmental, social, and societal value for all our stakeholders, guided by our purpose:
"Orange is the trusted provider that empowers everyone with the tools for a responsible digital world."
Networks of the future for useful and responsible innovation
37.4% reduction in CO2 emissions between 2015 and 2023.
At Orange, we aim to improve everyone's daily life and address major societal challenges through innovative and responsible uses of new digital technologies. With nearly 700 researchers in our teams, we are already preparing the networks of the future: the evolution of 5G, 6G, quantum communication networks, and satellite offerings.
Combining performance and eco-design: the new Livebox 7
In October 2023, we unveiled the Livebox 7. A next-generation ultra-performance box, connected to Wi-Fi 6E with the new 6 GHz frequency band to meet the growing demands of our customers for connectivity and speed.
Most importantly, it is a more environmentally friendly box, with a casing made from 100% recycled plastics, designed for easy repair and certified "Footprint Progress" by the certification body Bureau Veritas.
71.7 million households capable of accessing FTTH worldwide, including 48.9 million connected in Europe and 4.1 million connected in Africa and the Middle East.
Orange Luxembourg – Committed to ESG
At Orange Luxembourg, the principles of Environment, Social, and Governance (ESG) are at the heart of our actions. We are committed to reducing our environmental footprint through sustainable practices, such as energy-efficient networks and eco-responsible initiatives. Socially, we prioritize inclusion, diversity, and digital accessibility for all. Our governance ensures transparency, ethics, and long-term value creation.
By integrating ESG into our strategy, Orange Luxembourg is building a more sustainable and responsible future for our customers, our employees, and the planet.
Orange Digital Center – Developing Digital Skills
The Orange Digital Center is a space dedicated to the development of digital skills and innovation. In this place, designed to support individuals and businesses, we offer free training in coding, basic skills, and emerging technologies. Whether you are a tech enthusiast or a complete novice, young or senior, our Orange Digital Center provides practical workshops and resources to help you navigate the digital era. By enhancing the digital knowledge of society, Orange is committed to promoting digital inclusion and envisioning the future of responsible digital technology.
Our brand
At Orange, our philosophy is simple. We believe in the power of collaboration and combining talents to improve and go further. By providing innovative solutions that meet today's communication needs, we aim to break down the physical barriers to communication and the boundaries created by differences in culture, country and nationality to give us the freedom to connect, collaborate and create together in a simpler and more collaborative way than ever before.
Our values
Simplicity: we are direct and straightforward and use language that is easily accessible to all. We aim to simplify the complexity. We get to the heart of the matter and stick to it.
Transparency: we are open and explain our choices. We say what we do and do what we say. We share spontaneously.
Proximity: we pay attention to others and are always ready to listen. Our responses are tailored to the needs of each individual. We like to succeed and share our successes.
Audacity: we dare to think and act differently. We question situations with relevance and look far ahead. We give colour to our ways of doing things.
Dynamism: our energy is constructive and forward-looking. We build on our strengths to push our limits. Our enthusiasm and optimism are infectious.